UX/UI testing

We check whether a website, online store or system is understandable and easy to use for real users: we analyse user journeys, structure and features and prepare a prioritised list of problems and recommendations.

  • UX/UI testing from 1800 EUR + VAT

UX/UI testing is an important stage in the development of digital projects. The more complex the system, the more important it is to make sure it is understandable, logical and easy to use not only for developers but also for real users.

CREATING.LV carries out UX/UI testing for websites, online stores and custom systems, paying particular attention to large and custom Laravel projects.

Why is UX/UI testing especially important in large projects?

In large projects — CRM, ERP, training platforms, booking systems or complex online stores — users carry out dozens of actions every day. Even a small lack of clarity in navigation or design can:

  • slow down work;
  • cause errors;
  • increase the support workload;
  • reduce efficiency.

That is why UX/UI testing is not only about improving the design but also about putting work processes in order.

UX/UI testing for Laravel solutions

Laravel projects are usually built when custom logic, non-standard user flows and integrations with other systems are needed. In such projects we:

  • analyse complex user flows;
  • assess the sequence and logic of actions;
  • check whether the system is understandable to new users;
  • identify where errors or confusion arise.

The goal is for even a technically complex system to be understandable and predictable to use.

UX/UI testing for online stores

For large online stores, especially those built on WooCommerce or Laravel, during testing we analyse:

  • product search and filters;
  • the basket and ordering process;
  • how information is taken in on product pages;
  • error situations and how they are resolved.

The improvements found help buyers find products more easily and complete their orders.

UX/UI testing for websites and systems

Not only in e-commerce, but also on corporate websites, information portals and state and municipal systems, a clear structure and a logical layout of content matter. Testing helps make sure users quickly find the information they need and understand the next step.

What does the UX/UI testing process include?

User behaviour analysis

  • click and navigation analysis;
  • assessing user journeys;
  • the most common errors and points of confusion.

Structure and design assessment

  • the logic of pages and sections;
  • the information hierarchy;
  • how easily visual elements are taken in.

Functionality testing

  • sequences of actions;
  • checking forms and interactive elements;
  • testing non-standard scenarios.

Result

As a result of testing, you get:

  • a clear list of problems;
  • prioritised recommendations for improvements;
  • practical solutions for implementing them.

When should UX/UI testing be carried out?

  • before the project launches;
  • after the system has been implemented;
  • regularly, during development.

For Laravel projects, we recommend testing regularly as development progresses, not just once.

Who is this service for?

  • large and complex projects;
  • custom Laravel solutions;
  • online stores with extensive functionality;
  • systems with many types of users.

Design development and UX/UI audits are described on the page Web design and UX/UI; more on testing methods in the article UX/UI and design testing.

Prices

Web design and UX/UI — prices

All prices are shown excluding VAT.

Web design and UX/UI

UX/UI testing

Testing with users: whether they find what they need and can complete an action.

from 1800 EUR + VAT

The exact scope is agreed in the project offer.

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FAQ

Frequently asked questions

When is UX/UI testing worth doing?

Before the project is launched, after a system has been introduced and regularly during further development. For Laravel projects, we recommend testing regularly as development progresses, not just once.

Who is UX/UI testing suitable for?

Large and complex projects, custom Laravel solutions, online stores with extensive functionality and systems with many types of users.

How does a UX/UI audit differ from UX/UI testing?

In an audit, an expert reviews the site against usability principles and gives recommendations (from 550 EUR + VAT). In testing, we observe how real users complete specific tasks (from 1800 EUR + VAT). An audit is a quicker start; testing provides evidence from users.

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